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Smart Business Communication Solutions
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Business Process Management
We aim to provide an integrated business communication solution that combines business process management, knowledge management, and strategic communication planning.
Let us make your business better by improving your business processes.
Our Business Process Management Model
Our Business Process Management Model is human-centric, business rules driven.
The Process Modelling Methodology consists of core activities that follow a cycle of Define, Map/Model and Evaluate.
- Defining high-level scope and strategy
- Mapping the As Is process
- Evaluating the As Is Process
- Modelling the To Be process
- Performing gap analysis
- Developing the Business Requirements Document
- Developing the Functional Requirements Document
Effective Business Process Analysis Framework
We use a set of sophisticated business process analysis tools and techniques to ensure the processes we map are understood in terms of their strengths and weakness and the gaps that may exist between the current and desired states.
Employing more than 250 techniques as required within an Effective Business Process Analysis Framework (BPAF), we analyze each process in terms of efficiency, effectiveness, robustness and maturity.
Techniques include:
- Process specifications and requirements analysis
- Business case scenario development and analysis
- Performance analysis
- Cost-benefit analysis
- Constraint analysis
- Task analysis
- Cycle time analysis
- Workflow analysis
- Information flow analysis
- Consistency and variance analysis
- Gap analysis
- Fallout analysis
- Value chain analysis
- Stakeholder analysis
- Root cause analysis (RCA)
- RACI analysis